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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A pop-up menu will show up. It includes elaborate information about all the operations that you can carry out on the given page. Each context menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide collection of tutorial videos explaining how to work with our Control Panel. They're intended for those of you who want to see how things are getting done instead of only reading articles. In this way, everyone can quickly find their way around our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, take a peek at our comprehensive Frequently Asked Questions database, which contains questions asked by real persons and provides practical solutions. We constantly update our Frequently Asked Questions database with new entries in an attempt to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can touch base with our fantastic team of client support engineers available 24-7-365 and eager to assist you with any issue. Each trouble ticket you send will be answered within sixty minutes (the average trouble ticket response time is just 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 269577

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com